Our online technology platform powers your investments with us by:
- giving your adviser flexible and efficient ways to manage your investments in your best interests
- providing easy access to your investments online
- enabling us to buy and sell investments on your behalf and administer your account.
Our upgraded technology will give you and your adviser more choice in the way you manage your investments (such as how you can take money out) and access to additional products, as well as allowing you to stay closer to your investments.
The main benefits
- Better online access, with a clearer view of your investments.
- Access to additional products and services at no additional cost.
- Additional ways for your adviser to manage and monitor your investments on your behalf.
What improvements have been made?
We have made a number of improvements to our technology, including enhancements to our existing products and access to new features. Where relevant, you may benefit from these new features automatically through your products with us.
| Products | New | Enhanced |
| Junior ISA | ✔ | |
| Collective Retirement Account | ✔ | |
| ISA | ✔ | |
| Collective Investment Account | ✔ | |
| Collective Investment Bond | ✔ |
| Investments | New | Enhanced |
| Option to invest in exchange traded funds and investment trusts | ✔ | |
| Access to cash accounts to help you manage your money | ✔ | |
| Capability to appoint a discretionary investment manager to look after your investment portfolio | ✔ | |
| Improved view of your investments through our online Customer Centre | ✔ |
| Functionality | New | Enhanced |
| Arrange withdrawals and income online (ISA and Collective Investment Account) | ✔ | |
| Flexi ISA capability (withdraw and replace money within the same tax year – where withdrawals occur after the move to our new technology) | ✔ | |
| Flexible income and regular withdrawal dates | ✔ | |
| Flexible Direct Debit collection dates | ✔ |