Your investments, account numbers and income payments

February 15, 2021 17:56

Will my income payments continue?

Will I be given a new account number and when will I receive it?

I don’t have my new account number; can I contact you to discuss my account without it?

I have a Direct Debit going into my investment; will this continue?

Following your technology upgrade, why will I have more than one Collective Retirement Account (CRA)?

What does the term ‘model portfolio’ mean and why can I see it on my statements?

Can I change the dates I pay my Direct Debits?

What are exchange traded funds and commodities?

What are investment trusts?

Can I change the dates that I am paid my income?

I have a Power of Attorney on my account(s). What can attorneys view online and can their access be removed?

When I multiply the fund price by the number of units on certain transactions in my statement it doesn’t equal the amount for that transaction, why?

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