To enable a smooth transition to our upgraded technology there will be temporary restrictions placed on telephone withdrawal instructions ahead of the new system going live. From 20 November 2020, one off withdrawals via telephone are not available until after the technology upgrade is complete.
You can still send us a completed form via post during this time. We will process your instruction as soon as the new system opens and your payment will reflect the fund prices at the time your instruction was received and accepted as valid.
We recommend that you speak to your financial adviser before making any investment decisions.
