Yes, you can continue to contact us as you do today using your existing account number. You do not need to have your new account number when contacting us.
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Answers in this section
- When I multiply the fund price by the number of units on certain transactions in my statement it doesn’t equal the amount for that transaction, why?
- I have a Power of Attorney on my account(s). What can attorneys view online and can their access be removed?
- Can I change the dates that I am paid my income?
- What are investment trusts?
- What are exchange traded funds and commodities?
- Can I change the dates I pay my Direct Debits?
- What does the term ‘model portfolio’ mean and why can I see it on my statements?
- Following your technology upgrade, why will I have more than one Collective Retirement Account (CRA)?
- I have a Direct Debit going into my investment; will this continue?
- I don’t have my new account number; can I contact you to discuss my account without it?