Your questions answered
-
Your investments, account numbers and income payments Will my income payments continue? Will I be given a new account number and when will I receive it? I don’t have my ne...
-
Flexi ISA How does flexi-ISA functionality work? What is the maximum I can withdraw from my ISA and replenish within the tax year?
-
Buying, selling and changing funds in the run up to the technology upgrade Will I be able to top up my account or open a new account in the lead up to your technology upgrade? Will I be able t...
-
Accessing your accounts through the online Customer Centre Can I continue to use the same login and password to access my accounts on the online Customer Centre? How can I regi...
-
Moving your investments to the new technology Why are you upgrading the technology that powers my investments? Will all my accounts move to the new system? If I de...