Accessing your accounts through the online Customer Centre

In my transaction history on the online Customer Centre, what is an ‘unknown’ transaction?

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In the online Customer Centre, a transaction will be labelled as ‘unknown’ if your adviser has mo... October 26, 2020 16:39

Will I be able to take withdrawals from my investments online?

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Yes; if you hold an ISA or Collective Investment Account in your name (not jointly), you will be ... December 01, 2020 01:37

How has the online Customer Centre been improved?

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We have made a range of improvements that will make it easier for you to stay closer to your inve... November 30, 2020 16:49

How can I register for the online Customer Centre?

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Registering for our online Customer Centre is easy. Simply go to: https://customer.oldmutualwealt... November 19, 2020 16:01

Can I continue to use the same login and password to access my accounts on the online Customer Centre?

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Yes. You will continue to benefit from our online Customer Centre by logging in as you do today. December 01, 2020 08:21